Rolling Games Mania - Policies
REFUND/CANCELLATION POLICY: A valid credit card or debit card is required to guarantee and pay for your Rolling Games Mania reservation. There will be a $100 cancellation fee for all parties or events canceled after payment is received. NO REFUND in the event of reservation being canceled within 14 days of event date. Should your event need to be postponed for reasons other than inclement weather within 14 days of your event, Rolling Games Mania will make every effort to reschedule your event for a $100 postponement fee. Should inclement weather be the reason for postponement, your event will be rescheduled with no fee to a date mutually agreed upon by the customer and Rolling Games Mania
TRAVEL SURCHARGE: A trip and travel fee applies to all bookings and varies depending on the distance from the 21286 zip code to the event location.
BAD WEATHER: Rolling Games Mania trailer is designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm, tropical storm or hurricane) please contact us to begin the rescheduling.
SUPERVISED CHILDREN: Rolling Games Mania does require a parent or responsible adult to be present inside or just outside of the trailer at all times. Guests 16 years and over require a parent or guardian to be on property and within contact of the Game Referre should a need to contact them arise.
PICTURES: During your party, the Game Referee may take pictures of the party from inside the trailer. If this takes place, you will be able to view these pictures on Rolling Games Mania web site and social media platforms and copy them to your files. If you do not want our Game Referee to take pictures and post them on our sites, please notify us via email prior to the party.
ALCOHOL/DRUGS: You may serve alcohol at a Rolling Games Mania event or party; however, we may require an on-site security surcharge and/or security deposit when alcohol is being served. We may and reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the Rolling Games Mania equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.
DAMAGE/INJURY: Rolling Games Mania or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Rolling Games Mania reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client’s guests. This includes damage and/or theft of items such as television units, game consoles, game controllers, game discs. Replacement charges will be based on current retail price of the damaged/missing item (Wal-Mart, Best Buy, etc.) and will be charged to the client’s credit or debit card accordingly. Rolling Games Mania and its employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.
FOOD/DRINK: Rolling Games Mania does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the trailer prior to entering.
Rolling Games Mania TRUCK/TRAILER: When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park on your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Game Referee will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 60 feet of space to park. Additionally our Game Referee will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.
VIDEO GAME RATINGS: Rolling Games Mania will not play any “M” rated or higher game in the video game theater without a request from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event please send an Email to firstname.lastname@example.org indicating the game you prefer or let the Game Referee know as soon as you can after he gets there. It is also recommended that all clients email Rolling Games Mania with their game requests.
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When accessing our Website, Rolling Games Mania will learn certain information about you during your visit. How we will handle information we learn about you depends upon what you do when visiting our site. If you visit our site to read or download information on our pages, we collect and store only the following information about you:
1. The name of the domain from which you access the Internet
2. The date & time you access our site
3. The Internet address of the website you used to link directly to our site. If you identify yourself by sending us an e-mail containing personal information, then the information collected will be solely used to respond to your message. The information collected is for statistical purposes. Rolling Games Mania may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, Rolling Games Mania uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Rolling Games Mania will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.